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Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Sharing & followers

Why does the share kit open after I publish, and how do I stop it?

Publishing is the moment to tell people, so Crafd opens the drop’s share kit for you.

  1. It opens after each publish.

    With Share prompt on, each time you publish a drop, scheduled or live, its share kit opens. Close it with the × when you’re done.

  2. Stop it for good.

    Choose Don’t show this again in that kit.

  3. Turn it back on.

    Go to Settings (sign-in required) → Notifications (sign-in required) and, under Just for you (sign-in required), switch Share prompt (sign-in required) back on. Then choose Save changes.

The Share buttons on your drops (sign-in required) keep working either way.
Share prompt

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

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