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Payments & payouts · Crafd support
Fees, refunds, and getting paid. · 8 articles
- Payments & payouts
How do I connect Stripe to get paid?
Connect your payout account before opening a drop for orders.
- Payments & payouts
What happens if a buyer disputes a payment?
Answer the buyer’s bank through Stripe and follow the dispute in your order’s story.
- Payments & payouts
What does Crafd cost me?
Buyers pay the Crafd service fee; Stripe’s processing cost comes out of your sales.
- Payments & payouts
How do I change my bank account, or find my tax forms?
Open Stripe’s own dashboard from your Payouts settings.
- Payments & payouts
What does my Stripe status mean?
The card in Settings → Payouts tells you the next step.
- Payments & payouts
How do I charge sales tax or VAT?
Add the places where you collect tax and the rates you have chosen.
- Payments & payouts
How do tips work?
A buyer can add one optional tip to their order when you allow it.
- Payments & payouts
When do I get paid?
Stripe sends the money to your bank on your account’s payout schedule.
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