Crafd support
A little help.
Then back to making.
From your first drop to the last parcel. We’re here to help.
A place to start: your first drop, local pickup, getting paid
Find your answer.
Browse by topicGetting started
Set up your studio. Make yourself at home.
6 articlesProfile & policies
Your story, your page, your ground rules.
6 articlesShipping & pickup
Packages, postage, and meeting nearby.
10 articlesDrops
Make a batch. Get it ready for its moment.
19 articlesSharing & followers
Bring your people along for the making.
12 articlesCheckout & buyers
A smooth path from finding to buying.
9 articlesOrders & fulfillment
From a new order to a happy arrival.
13 articlesPayments & payouts
Fees, refunds, and getting paid.
8 articlesAccount & notifications
Your sign-in, settings, and emails.
10 articlesTroubleshooting
A few answers when things get stuck.
6 articlesA few good places to start.
Still need a hand?
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