Troubleshooting
Why didn’t my sign-in email arrive?
Sign-in emails usually arrive in seconds. When one doesn’t, it’s usually one of these.
- Check the address.
Use the email your studio sign-in is under, and check it for typos. The page says the same thing either way.
- Check spam.
Look in your spam or promotions folder for an email from Crafd.
- Ask for another.
Choose Send a new email after a minute. You can ask three times an hour, and only the newest email’s link and code work.
A link and its code work for 10 minutes, and once. Five wrong tries at the code ends both.