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Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Sharing & followers

How do I import my email list?

Bring the people who already asked to hear from you.

  1. Open the import.

    On Followers (sign-in required), choose Import subscribers (sign-in required).

  2. Paste your list.

    Up to 500 people, one per line: an email, then a comma and a name if you have one.

  3. Confirm they opted in.

    Tick the box saying these people opted in to your drop announcements, and that it isn’t a scraped or purchased list.

  4. Import.

    Crafd checks every line first. If one isn’t right, it says which, and nothing is added until all are.

Removed followers stay hidden when imported again. Anyone already following you is skipped, and someone who unsubscribed is never signed back up. Imported people get email only, and no welcome message.
Import subscribers

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support