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Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Sharing & followers

Who are my followers?

Followers are people who asked to hear about your drops. They’re yours to keep.

  1. Open Followers.

    Choose Followers (sign-in required) in the studio menu.

  2. See who’s here.

    Everyone who follows you, newest first: where they found you, since when, and whether they get emails, texts or both. Everyone shows people subscribed to email, texts or both. Email (sign-in required) and SMS (sign-in required) show that channel, and Unsubscribed holds people who left both. Search by name or email.

  3. Watch it grow.

    The chart shows new followers over the last three months.

Followers only hear from you when they asked to, and only about your drops.
Followers

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

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