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Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Account & notifications

How do I set or change a password?

A password is optional. Your emailed sign-in link always works too.

  1. Open your profile.

    Go to Settings → Profile (sign-in required) and find Password (sign-in required).

  2. Set or change it.

    Choose Set a password, or Change password. To change one, enter your current password first.

  3. Choose a good one.

    From 12 to 200 characters, entered twice, then Save password.

Setting or changing your password signs you out everywhere else.
Set or change your password

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support