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Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Account & notifications

Why was I signed out?

Sessions end on their own after a while, and some changes end the others.

  1. Time.

    You stay signed in for up to 30 days, or 7 days without using the studio.

  2. A change on another device.

    Setting or changing a password, or changing your email, signs out every other device.

  3. Signing out yourself.

    Choose your photo at the top right of any studio page, then Log out.

If a save reports that your session ended, keep that page open. Choose Sign in again to open a new tab, sign in, then return and try your save again.

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support