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Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Getting started

What’s in my studio?

Your studio is where you make drops and look after everything that comes after.

  1. Drops.

    Your drops, sorted into Live (sign-in required), Scheduled (sign-in required), Drafts (sign-in required) and Archive (sign-in required). Start one with New drop (sign-in required).

  2. Orders.

    Orders (sign-in required) lists everything buyers have ordered. The number beside Orders counts orders still to fulfill, including pickups marked ready.

  3. Followers.

    Followers (sign-in required) lists the people who asked to hear about your next drop, and ways to share your page with more.

  4. Settings.

    Your profile (sign-in required), payouts (sign-in required), shipping (sign-in required), taxes (sign-in required), policies (sign-in required) and notifications (sign-in required).

  5. Setup.

    Leads the menu until your studio is ready for its first drop, then steps aside. Your studio setup (sign-in required), at the foot of every page, always finds it.

Help is the (?) at the top of every studio page. ⌘K, or Ctrl+K, opens it from anywhere.
Live drops

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support