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Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Getting started

What is my maker page, and where do I find it?

Your maker page is your home on Crafd, at crafd.com/ followed by your username.

  1. Open it from the studio.

    Choose your photo at the top right of any studio page, then View my maker page. It opens in a new tab.

  2. See what buyers see.

    Your name, photo and story, then what’s Open now, what’s Coming up, and your Past drops.

  3. Let people follow along.

    Visitors can follow you there to hear when your next batch is ready.

  4. Change how it looks.

    Everything about you on the page comes from Settings → Profile (sign-in required).

Your page is there before your first drop. Your account email, ship-from address and pickup address never appear on it.

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support