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Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Profile & policies

Can I change my username?

No. Your username is your address on Crafd, so it stays put and every link to your page and your drops keeps working.

  1. Find it.

    Your username (sign-in required) is in Settings → Profile (sign-in required), beside your name. It’s the part after crafd.com/ on your maker page.

  2. Change what people see.

    Your name is what shows on your page and your drops, and you can change it whenever you like.

If your username really has to change, contact support and we’ll sort it out with you.
Username

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support