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Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Payments & payouts

How do I change my bank account, or find my tax forms?

Open Stripe’s own dashboard from your Payouts settings.

  1. Open Payouts.

    Go to Settings (sign-in required) → Payouts (sign-in required) and choose Open Stripe dashboard (sign-in required) when it is available, then sign in with the Stripe login you chose during setup. If setup is unfinished, connect Stripe with Connect with Stripe or Continue in Stripe first.

  2. Manage the account in Stripe.

    Use Stripe for bank details, payout settings and the account’s balance. Crafd shows those details but does not edit them here.

  3. Look for issued tax forms.

    Once connected, the Payouts card’s Tax forms row reads 1099-K from Stripe, each January. Where a tax form has been issued and made available for your account, find it in Stripe’s Tax forms area. Follow the steps shown there to view or download it.

This article’s Open action focuses the Stripe dashboard link, or its status card if the link is unavailable. Choose the link yourself when you are ready to leave Crafd.
Stripe dashboard

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