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Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Drops

Why do I confirm my pieces are handmade every time?

Every published batch is a promise about pieces you make by hand.

  1. Review the promise.

    Under A last look, read the box saying you make these pieces by hand and will have them ready by the date or lead time shown.

  2. Confirm this save.

    Tick it before publishing, scheduling, or saving changes to a published drop. Opening the editor again starts with the box unticked.

Saving a private draft does not require this confirmation. Publishing or updating does, even if you confirmed an earlier version.
Create a new drop

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