Skip to content
Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Drops

How do I schedule when a drop opens and closes?

Choose the buying window before you publish your batch.

  1. Open the window step.

    In a new drop (sign-in required) or a draft (sign-in required), choose Continue from The piece to The window.

  2. Choose the times.

    Set Orders open and Orders close in your timezone. Closing must be after opening and still in the future when you publish. For Once orders close, set Ships by / ready for pickup on or after the closing date.

  3. Publish for later.

    Continue to A last look, confirm the handmade box, then choose Schedule drop. If the opening time has already arrived, the button is Publish drop instead.

The editor uses your device’s timezone. Follower messages follow your saved notification choices: what followers get.
Scheduled drops

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support