Orders & fulfillment
How do I find and filter my orders?
Orders brings together the batches that need packing or collecting.
- Open Orders.
The Orders (sign-in required) menu badge counts orders still to fulfill, including pickups waiting to be collected. Your first paid order is #1001.
- Choose a tab.
To fulfill includes shipping orders and pickups not yet collected. Shipped (sign-in required) becomes Fulfilled once you have pickup orders. Refunded (sign-in required) lists completed refunds.
- Narrow the view.
Use Search orders for an order number, buyer name or email, and choose a drop from All drops. When you have pickup orders, the delivery filter offers Shipping and pickup, Shipping and Pickup.
- Open an order.
Choose its number, buyer name or status to open the details. Each page lists up to ten orders.
Search using the number’s digits, such as 1042. Help’s search also accepts #1042 or order 1042 and opens the same order details.
Orders to fulfill Opens your studio · sign-in required