Crafd support
A little help.
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From your first drop to the last parcel. We’re here to help.
A place to start: your first drop, local pickup, getting paid
Shipping & pickup · Crafd support
Packages, postage, and meeting nearby. · 10 articles
- Shipping & pickup
How do I choose where I ship?
Add the countries you’ll send to, or one rate for everywhere else.
- Shipping & pickup
Can I offer local pickup?
Yes. Nearby buyers can collect from you instead of paying for shipping.
- Shipping & pickup
Can I add or edit a package from the drop editor?
Yes, for a draft or scheduled drop, without leaving the drop you’re writing.
- Shipping & pickup
What weight and size should I enter for a package?
Weigh and measure it packed, with a piece inside.
- Shipping & pickup
What is a package?
A package is the box your pieces go out in. Set one up once and use it for any drop that fits.
- Shipping & pickup
Do rate changes affect drops that are already live?
Yes, for checkouts from then on. Orders already paid never change.
- Shipping & pickup
Why can’t I remove a package?
A package that a drop still uses can’t be removed until that drop uses another.
- Shipping & pickup
What is my ship-from address used for?
It’s where your parcels start, and it stays private.
- Shipping & pickup
How does shipping work on Crafd?
You set up shipping once, in Settings, and each drop uses it.
- Shipping & pickup
How do I set shipping rates?
Each package has a rate for each place you ship. That’s what buyers pay for shipping.
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