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Invite-only, for now.

Crafd support

A little help.
Then back to making.

From your first drop to the last parcel. We’re here to help.

A place to start: your first drop, local pickup, getting paid

Checkout & buyers

How do buyers pay?

Buyers order directly from your drop page without creating a buyer account.

  1. Open the drop.

    On a live drop with stock and payouts ready, buyers use Make one yours. to choose their pieces and delivery.

  2. Add their details.

    They enter a name and email, plus a shipping address when needed. Pickup details come by email after the order.

  3. Pay securely.

    Stripe supplies the payment fields for cards and supported card wallets, such as Apple Pay and Google Pay when available. The buyer reviews the total and chooses Place order. All amounts are in US dollars.

If the page is still confirming a payment, the buyer should wait for the receipt rather than pay again. The page only says It’s yours. after the server confirms the paid order.

Still need a hand?

Sign in, then choose Help → Contact support in your studio.

Buying from a maker? Reply to your order email to reach them directly.

Sign in for support