Checkout & buyers
Why can’t a buyer order from my drop?
Start with what the public page or checkout is saying.
- Check the buying window.
Coming soon means it has not opened. Closed or Sold out means it cannot take new orders. Those pages offer a way to follow for another batch.
- Check payouts.
Orders paused means the drop is visible but payments are not ready. Follow the payouts steps.
- Check quantity and choices.
The checkout limit applies to one order. The selected choice must have enough pieces, and pieces being paid for elsewhere are temporarily unavailable. Choose fewer or try again after those payments settle.
- Check delivery and payment.
Shipping must cover the buyer’s country with a rate on this drop’s package. Pickup must be available. If the card fields did not load, the page asks the buyer to check their connection and reload.
A decline has its own payment message. If payment is still being confirmed, wait for its result or receipt instead of starting another payment.
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